A new chapter,
in an old building.
We thought about it the way a hotelier would. We built it the way a family would.
Senior living, in Sarawak, deserved a better answer.
For most adult children in Kuching, the choice for an aging parent has been a short list. A nursing home that reads as institutional. A welfare-toned facility framed as charity. Or moving the parent to KL, far from the family that wanted to stay close. Care Collective was built to make a fourth option: premium, hotel-inspired, fully clinical when it needs to be, and rooted in the city the family already lives in.
The premise.
The luxury hotel taught us a lot about how to make people feel seen, comfortable, and unhurried. The hospital taught us a lot about how to keep people safe. Most senior care chooses one and ignores the other.
Care Collective is the union. Hotel-inspired residences with hospital-grade clinical infrastructure underneath. Concierge service in the morning, registered nursing through the night.
The promise.
Care beyond age. Connections beyond time. The first half is about scale: the only place in East Malaysia that stacks the full senior care continuum in one building, run by a B Corp operator with nine years of practice across Malaysia.
The second half is about the day a family will actually live here: a daughter visiting her mother in the courtyard before work, a grandchild stopping by for tea after school, a partner who lives two floors down, walking up.
A redeveloped Four Points Sheraton.
Connected to voco Kuching.
The bones of a 4-star hotel. The discretion of a residence. A physical connection to a 321-room IHG hotel next door, for visiting family and live-in carers.
From hotel, to home.
The site at Wisma Elica was, until recently, a Four Points by Sheraton. Elica Equity acquired and redeveloped the building into a mixed-use site, with a new 321-room voco Kuching (operated by IHG) on one half, and Care Collective on the other.
The building was designed for hospitality. We kept the corridors wide, the windows tall, the kitchens commercial. Then we added what hospitality didn't: continuous handrails, locked-floor protocols on Memory Care, twenty-four-hour nursing on every Assisted Living floor, and call cords by every bed.
Connected to voco Kuching.
A physical connection between Care Collective and voco Kuching means visiting family can stay overnight in a hotel that's a short walk from the resident's floor. Adult children flying in from KL or overseas have a familiar IHG room a corridor away.
For the resident: it preserves the village's privacy. The ground floor is theirs. Hotel guests do not pass through the Clubhouse.
East Malaysia's largest
integrated wellness centre.
Recovery. Rejuvenation. Revitalisation.
Care Concierge runs the village.
Nine years of senior care, ninety studios across Malaysia, B Corp certified, Forbes Asia 100 to Watch 2023. Care is the substance, not the dressing.
My Care Concierge Sdn Bhd
A senior care brand led by CEO Martin Yap and COO Justin Yap, with roughly nine years of operating history and 90+ studios / 120+ beds across an existing Peninsular Malaysia network. Care Collective is the Sarawak entry of the group.
- B Corp certified
- Forbes Asia 100 to Watch 2023
- Nine years of operating practice
- Network of 90+ studios across Malaysia
- Shared SOPs, training pipeline, central booking
The team on the floor.
Dedicated caregivers, registered nurses, physiotherapists, occupational therapists, activities coordinators and a TCM team. Twenty-four-hour nursing on Assisted Living and Memory Care floors. Personalised care plans for every resident.
- Registered nurses on every Assisted Living floor, 24 hours
- Memory Care specialists on locked-floor protocols
- In-house physiotherapy and occupational therapy
- In-house TCM clinic, by appointment
- Dietitian-led kitchen with regional menus
Elica Equity built the building.
A Kuching property developer led by Datuk Bobby Ting, best known for Liberty Grove, Upton, and The Republic. Their first move into senior living, on home turf.
Elica Equity Sdn Bhd
A Sarawak property developer led by Datuk Bobby Ting, son of Tan Sri Ting Pek Khiing. Best known for luxury residential projects in Kuching: Liberty Grove, Upton, and The Republic. Elica Equity owns Wisma Elica; Care Concierge operates the care function inside it.
- Liberty Grove · luxury residential, Kuching
- Upton · luxury residential, Kuching
- The Republic · luxury residential, Kuching
- Wisma Elica · the building
Two specialists, one building.
Elica Equity owns and maintains the building. Care Concierge operates the care function inside it. The split is intentional. The developer focuses on what they're best at, the operator focuses on what they're best at, and the resident gets both.
- Asset-light operator structure
- Specialist developer, specialist operator
- Long-term operating commitment
- Care Concierge runs all six service pillars
We thought about it the way a hotelier would, and we built it the way a family would. We promise comfort, dignity and ease, and we mean every word, written into every floor.
Five things, written down.
Stay close,
stay connected.
Phone, WhatsApp, or fill in a few details. No pressure. No automated follow-ups.