Get in touch

Come visit.
Or just ask.

The fastest way to feel the residence is to walk through it. The fastest way to get answers is to send a note. We usually reply within a few hours during the day.

01 / Talk to a concierge

How would you like to reach us?

Most families start on WhatsApp. It is the quickest route to the care team and the easiest way to share a parent's history without filling out forms.

The phone line is staffed daily, 9am to 6pm. Email is fine for longer notes, document hand-offs, or questions you want a written reply to.

02 / Visit

Wisma Elica, Kuching.

Five minutes from Kuching International Airport, ten from Sarawak General Hospital. A short drive from the riverfront and most of the private hospitals.

Care CollectiveKuchingFind us

A short drive from the city.

Lot 12124, Block 16, Level 3
Care Collective, Wisma Elica
Jalan Lapangan Terbang Baru 1
93350 Kuching, Sarawak

From the airport
5 min
From SGH
10 min
Open daily
9am to 6pm
Tours
By appointment
Open in Google Maps
03 / Send a note

Tell us a little about your loved one.

The form opens WhatsApp with your message pre-filled. The more context you can share, the more useful the conversation. We will come back the same day.

Send us a note.

The form opens WhatsApp with your message pre-filled. Or call us directly — we'd rather speak than type.

We use WhatsApp because most families prefer it. If you'd rather email, write to [email protected]and we'll respond within a working day.

A note from us

Stay close,
stay connected.

Whether the visit is for your mother, your father, or yourself, the door is open. Walk in. We will pour the tea.